33gt99 Terms & Conditions

1 General Provisions

These Terms & Conditions ("Agreement") govern your access to and use of the 33gt99 website located at https://33gt99.net and all associated services, products, and features made available by 33gt99 (collectively, the "Platform"). The term "33gt99", "we", "us", or "our" refers to the operator of the Platform. The term "you", "user", or "player" refers to any individual who accesses or uses the Platform.

This Agreement, together with our Privacy Policy and any specific game or promotion rules published on the Platform, constitutes the complete and exclusive understanding between you and 33gt99. In the event of any conflict between this Agreement and any specific promotion terms, the specific promotion terms shall prevail with respect to that promotion only.

33gt99 operates as an online entertainment platform providing casino games and sports betting services to eligible users in Bangladesh. The Platform is intended for adult entertainment purposes only and does not guarantee any financial return or income to any player.

2 Eligibility & Age Verification

Access to and use of the 33gt99 Platform is strictly limited to individuals who meet all of the following eligibility criteria:

• You must be at least 18 years of age. The 33gt99 Platform is strictly prohibited for persons under 18. This restriction is absolute and non-negotiable.
• You must be accessing the Platform from a jurisdiction in which online gaming is not expressly prohibited for your personal use.
• You must not be listed on any self-exclusion register or have previously been excluded from gambling services by your own request.
• You must be acting on your own behalf and not as an agent or representative of any third party.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

33gt99 reserves the right to request age verification documentation at any time. If a player cannot confirm their age upon request, 33gt99 may suspend the account and withhold any withdrawals pending verification. Any winnings accumulated by a player subsequently confirmed to be under 18 will be voided and forfeited in full.

3 Account Registration

To access the full features of the 33gt99 Platform, you must register an account. Each person may hold only one active account. Opening duplicate, multiple, or linked accounts — whether in your own name or using different identities — is strictly prohibited and will result in all accounts being closed and any associated balances being forfeited.

When registering, you agree to:

• Provide accurate, complete, and truthful information at the time of registration and keep that information current and up to date at all times.
• Create a strong, unique password and maintain the confidentiality of your login credentials. You are solely responsible for all activity that occurs under your account.
• Notify 33gt99 immediately at [email protected] if you suspect unauthorised access to your account.
• Not share your account credentials with any third party or allow any other person to use your account.
• Not register on behalf of another person, using another person's identity, or using fabricated personal details.

33gt99 reserves the right to refuse account registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.

4 Identity Verification (KYC)

33gt99 operates a Know Your Customer ("KYC") programme in accordance with its commitment to preventing fraud, money laundering, and underage gambling. As part of this programme, 33gt99 may require players to submit identity verification documents at any stage, including but not limited to:

• Government-issued photo identification (National ID card, passport, or driving licence).
• Proof of address issued within the last three months (utility bill, bank statement, or official government correspondence).
• Proof of payment method ownership (screenshot or confirmation of bKash, Nagad, or Rocket account registered in your name).
• Additional documentation as may be required by 33gt99's compliance team at its discretion.

Withdrawal requests will not be processed until KYC verification is complete to 33gt99's satisfaction. Providing false, forged, or misleading documentation is a serious breach of these Terms & Conditions and will result in immediate account termination and forfeiture of all balances. 33gt99 may report such conduct to relevant authorities where legally required.

5 Deposits & Withdrawals

5.1 Deposits. 33gt99 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard. The minimum deposit amount is ৳500. Deposits are credited to your 33gt99 account balance upon confirmed receipt of funds. 33gt99 does not charge transaction fees on deposits made via local Bangladeshi payment channels; however, your payment provider may apply their own charges, for which 33gt99 accepts no responsibility.

5.2 Withdrawals. To request a withdrawal, your account must be fully KYC-verified. The minimum withdrawal amount is ৳500. 33gt99 aims to process all approved withdrawal requests within 30 minutes for standard local payment methods. Processing times for international card withdrawals may be longer. 33gt99 reserves the right to apply additional review periods during peak periods or where enhanced due diligence is required.

5.3 Payment Method Restrictions. You may only withdraw funds to a payment method registered in your own name and that you have previously used to deposit. 33gt99 will not transfer funds to a third-party payment method under any circumstances. Attempts to withdraw to an unverified or third-party payment method will be rejected and may trigger a security review of your account.

5.4 Currency. All transactions on the 33gt99 Platform are conducted in Bangladeshi Taka (৳ BDT). Currency conversion is not offered by 33gt99; any conversion fees incurred through your payment provider are your sole responsibility.

6 Bonuses & Promotions

33gt99 offers various bonuses and promotional offers to registered players from time to time. All such offers are subject to specific terms published at the time of the promotion. Unless stated otherwise, the following general bonus conditions apply across all 33gt99 promotions:

• Each promotion is available once per eligible player, household, IP address, device, or payment method, unless explicitly stated otherwise.
• Bonuses must be activated within the stated claim period. Unclaimed bonuses expire automatically and will not be reinstated.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the individual promotion terms.
• 33gt99 reserves the right to restrict certain games or game categories from contributing to wagering requirements. Slots typically contribute 100%, while live casino games and sports betting may contribute at a reduced rate or not at all, as specified per promotion.
• 33gt99 reserves the right to modify, suspend, or cancel any promotion at any time, with reasonable notice where practicable.
• Any attempt to abuse bonus offers — including through collusion, use of multiple accounts, or exploiting technical errors — will result in the cancellation of all related bonuses and may result in account closure.

7 Game Rules & Fair Play

All casino games and sports betting markets available on the 33gt99 Platform are provided by certified third-party game suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Each game is governed by its own specific rules, which are accessible from within the game interface.

All games utilise certified Random Number Generator ("RNG") technology or live dealer operations that are independently audited for fairness. 33gt99 does not alter, override, or interfere with game outcomes in any way.

In the event of a technical malfunction, game error, or disconnection during a game round, 33gt99 will apply the following policy:

• If a game round cannot be completed due to a technical failure on 33gt99's part, the stake for that round will be refunded to the player's account balance.
• If the technical malfunction is attributable to the player's own device, connection, or software environment, 33gt99 is not liable for any resulting loss.
• In cases of ambiguity, 33gt99's technical logs will be the definitive reference for determining the outcome of any disputed game round.

Sports betting markets are governed by the official rules of the relevant sport and competition. In the event of a match cancellation, abandonment, or significant rule change, 33gt99 reserves the right to void affected bets and return stakes to player accounts.

8 Prohibited Conduct

The following conduct is strictly prohibited on the 33gt99 Platform. Any player found to have engaged in prohibited conduct may have their account suspended or permanently terminated, their balances forfeited, and the matter referred to relevant authorities where applicable:

• Using automated scripts, bots, artificial intelligence tools, or any other software designed to interact with the Platform in a non-human manner.
• Exploiting software bugs, glitches, or technical errors to gain an unfair financial advantage. Any winnings obtained through exploitation of a known or discovered error are void.
• Colluding with other players in casino games, sports betting markets, or promotional competitions to gain an unfair advantage.
• Engaging in any form of money laundering, fraudulent chargebacks, or use of stolen payment credentials.
• Registering multiple accounts to claim bonuses multiple times or circumvent account restrictions.
• Attempting to access, interfere with, or disrupt any part of 33gt99's infrastructure, servers, software, or security systems.
• Providing false personal information during registration or KYC processes.
• Allowing or facilitating access by a minor (under 18) to your 33gt99 account.

9 Responsible Gaming

33gt99 is firmly committed to promoting responsible gaming among all players on the Platform. We believe that gambling should remain an enjoyable form of entertainment and never become a source of financial hardship or personal distress. The following responsible gaming tools are available to all registered 33gt99 players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps on their accounts. Limit reductions take effect immediately; limit increases are subject to a 48-hour cooling-off period.
• Session Time Reminders: Players may configure automated reminders that appear after a set duration of continuous play.
• Cooling-Off Period: Players may temporarily restrict their access to the 33gt99 Platform for a defined period (24 hours to 6 weeks) through their account settings.
• Self-Exclusion: Players who wish to permanently or long-term exclude themselves from 33gt99 may do so by contacting our support team. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of six months.

If you believe your gambling behaviour is becoming problematic, please contact the 33gt99 support team via live chat immediately. Our team is available 24/7 and will assist you in activating the appropriate responsible gaming measures without judgment. Full details are available on our dedicated Responsible Gaming page. The 33gt99 Platform is strictly for adults aged 18 and above.

10 Intellectual Property

All content on the 33gt99 Platform — including but not limited to the 33gt99 brand name and logo, website design, graphics, user interface elements, written content, and software — is the exclusive intellectual property of 33gt99 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, redistribute, publish, or commercially exploit any part of the Platform or its content.
• Modify, create derivative works from, or reverse-engineer any part of the Platform's software or design.
• Use the 33gt99 name, logo, or branding in any manner without prior written consent from 33gt99.
• Frame or mirror any page of the Platform on any other website or digital service.

Game content is the intellectual property of the respective game suppliers (Pragmatic Play, Evolution Gaming, NetEnt, etc.) and is licensed to 33gt99 for display on the Platform. Unauthorised use of such content is prohibited.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 33gt99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from your own gaming decisions, game outcomes, or betting results.
• Temporary or permanent Platform unavailability due to maintenance, technical failures, force majeure events, or circumstances beyond 33gt99's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain the confidentiality of your login credentials.
• Loss or corruption of data arising from technical malfunctions outside 33gt99's direct control.

33gt99's total aggregate liability to any player in connection with any single incident or series of related incidents shall not exceed the total value of funds deposited by that player during the thirty (30) days immediately preceding the incident giving rise to the claim.

Nothing in these Terms & Conditions shall limit or exclude 33gt99's liability for fraud, wilful misconduct, or any other liability that cannot be limited or excluded by applicable law.

12 Amendments & Governing Law

33gt99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 33gt99 will provide reasonable advance notice to registered players via email or an in-platform notification. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions.

It is your responsibility to review these Terms & Conditions periodically. The most current version of this document will always be available at https://33gt99.net/terms-conditions and will display the date on which it was last updated.

These Terms & Conditions are written in English. In the event of any inconsistency between this document and any translation, the English version shall prevail.

Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved through good-faith negotiation shall be subject to the exclusive jurisdiction of the courts of Bangladesh, and you consent to submit to such jurisdiction for the purposes of any such dispute.

If you have any questions regarding these Terms & Conditions, please contact the 33gt99 support team at [email protected] or via live chat, available 24/7.